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  • ABOUT
    • Customer Experience DIfference
    • Faculty & Leadership
    • Academic Overview
  • Individuals
    • Curriculum
    • Online Program
    • Program FAQ
  • Custom Programs

Advisory Committee Member Profile


Trish Dimaggio-Zander

CheckAlt
EVP
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Areas of Expertise

Customer Experience Strategy, Customer First Culture, Principles of Customer Relationship Building, Customer Experience and Change Management
Trish DiMaggio-Zander is the EVP of Credit Union Relationships at CheckAlt.  She is a credit union champion who has more than 19 years of experience in the credit union industry. Prior to joining CheckAlt, she spent 15 years at CUNA Mutual Group, most recently as an Account Implementation Consultant for the Customer Experience Unit.  In that role she worked closely with credit unions to manage implementations of key lending products and services. 

She also served on CUNA Mutual Group’s Action Change Leadership Team developing key initiatives to drive diversity, equity, and inclusion efforts across the entire organization.  Her tenure includes working at CUNA Mutual Mortgage Corporation, processing retail mortgage loans and at Summit Credit Union where she served as a risk mitigation and credit specialist.   

 Ms. DiMaggio-Zander graduated summa cum laude from Ashford University with a bachelor’s degree in psychology.

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Jennifer Luedtke - Program Manager
Email: jluedtke@cx.uwp.edu
Phone: 262-597-2088

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