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  • Home
  • ABOUT
    • Customer Experience DIfference
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  • Individuals
    • Curriculum
    • Online Program
    • Program FAQ
  • Register & Pay
    • Register Now!
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Advisory Committee Member Profile


Todd Greenwald

Compass Properties
V.P. Real Estate Operations
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Areas of Expertise

Customer Experience Strategy, Principles of Customer Relationship Building, Customer Experience and Change Management
Todd Greenwald is the Vice President of Real Estate Operations for Compass Properties. He is a recognized and award winning leader in the Commercial Real Estate industry and has over 24 years' experience in the management, operations and development of highly effective teams and programs. His focus on Sustainability and Customer Service has led to numerous industry awards that include local, national and international acknowledgement. Todd leads all brokerage services for Compass Properties and is an expert in analyzing market conditions and directing the negotiation process.

Todd's strong commitment to effective communication and leadership has resulted in business strategies that put Customer Service at the top of the list in ways to distinguish a business from the competition. His belief in high levels of service and performance have created a competitive advantage that any business can use as a blueprint for success. These strategies lead to higher customer retention, higher levels of new business and new opportunities to create connections.

Todd is a local leader with the International Facility Management Association and has served in all roles, including President, on the local Madison Chapter Board. Todd is an active member in numerous Real Estate industry Associations and has formal education in Mass Communications , Hospitality Management and Project Management. Additionally, he is a Licensed Real Estate Broker in the State of Wisconsin and a credentialed Certified Facility Manager.

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Jennifer Luedtke - Program Manager
Email: jluedtke@cx.uwp.edu
Phone: 262-597-2088

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