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  • Home
  • ABOUT
    • Customer Experience DIfference
    • Faculty & Leadership
    • Academic Overview
  • Individuals
    • Curriculum
    • Online Program
    • Program FAQ
  • Custom Programs

Advisory Committee Member Profile


Roger Erickson

One Community Bank
Chief Mortgage Officer

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Areas of Expertise

Customer Experience Strategy, Customer Journey, Customer-Focused Innovation, Customer First Culture, Principles of Customer Relationship Building
Chief Mortgage Officer for ONE COMMUNITY BANK (formerly Oregon Community Bank and McFarland State Bank).  Head of mortgage operations , sales, product development and secondary market functions.  I am also part of the senior management team of the bank.  Helping develop strategies for the growth and success of One Community Bank.

Formerly Senior Vice President, Director of Mortgage with Incredible Bank (formerly River Valley Bank). Previously I have been a member of Wisconsin Bankers Association Mortgage Lending Committee. I have been recognized locally, regionally and nationally for my contributions in mortgage lending. I have been an instructor of various real estate and finance courses. Been a speaker and panelist at many local, regional, and national mortgage conferences. Was an expert witness for consumer lending. One of the team members that helped State Bank of Cross Plains receive FHLB of Chicago's annual Community Involvement Award. Received recognition from USDA's Rural Development Authority as "Friend of the Year"​ in Wisconsin. Interviewed by various national and local publications such as Wisconsin State Journal, American Banker, Independent Bankers, National Mortgage News, Mortgage Technology News, Madison Magazine, In Business, and local TV stations.

Participated in FHLB of Chicago's "Mortgage Partnership Finance" pilot program. Served on SunTrust Mortgage Inc. Correspondent Advisory Council through WBT. Served on the board of directors for the WI Mortgage Bankers Association. Previously a member of the Real Estate Advisory and Small Business Councils at Madison College. Member of the RASCW , and Madison Area Builders Association. Helped WBT obtain USDA Rural Development achievement award for 5 years. Oversaw WBT mortgage portfolio and regional construction program. Served as a senior officer WBT. A Certified FICO® Professional (FICO Pro).

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Contact Us

Jennifer Luedtke - Program Manager
Email: jluedtke@cx.uwp.edu
Phone: 262-597-2088

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