Advisory Committee Member Profile
Peter DrozdaAmerican Orthodontics
Manager- Business operations |
Areas of ExpertiseCustomer Experience Strategy, Customer First Culture, Customer Experience Functional Alignment, Customer Experience Analytics
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Originally from Omaha, NE, I attended Marquette University both for undergraduate and graduate studies in Economics and International Business. After nearly 3 years as an analyst in the construction industry, I was offered a new global marketing role at American Orthodontics. During my 7 years at AO to date, I developed a new department of marketing and customer service professionals solely focused on continuously improving our customer experience while maintaining profitability through the strategic use of technology and analytics.
Outside of work, my hobbies include board games & Cribbage, learning random trivia while lost down Wikipedia rabbit-holes, supporting Marquette Basketball, and playing as much mediocre-quality golf as I can.
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