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  • Home
  • ABOUT
    • Customer Experience DIfference
    • Faculty & Leadership
    • Academic Overview
  • Individuals
    • Curriculum
    • Online Program
    • Program FAQ
  • Register & Pay
    • Register Now!
    • Pay Now
  • Custom Programs

Advisory Committee Member Profile


Mike Mathison

Zendesk
Account Executive

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Areas of Expertise

Customer Experience Strategy, Customer Journey, Customer First Culture, Customer Experience Analytics
Mike Mathison is a CX enthusiast who believes customer experience is at the heart of everything you do. His diverse background includes time  working for Healthcare, Education, Logistics, and SaaS companies. He has consulted with C-suite executives ranging from small businesses to Fortune 500 companies throughout North America.

Currently, Mike resides in Madison working as an Account Executive for Zendesk, a service-first CRM company that builds software designed to improve customer relationships. He consults with organizations across Wisconsin in all industries and departments, working to help them map their customer journey and identify gaps to improve upon. He currently holds an MBA, and Bachelor's degrees in both Communications and Psychology.

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Jennifer Luedtke - Program Manager
Email: jluedtke@cx.uwp.edu
Phone: 262-597-2088

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