Advisory Committee Member Profile
Mike Mathison
Zendesk
Account Executive |
Areas of Expertise
Customer Experience Strategy, Customer Journey, Customer First Culture, Customer Experience Analytics
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Mike Mathison is a CX enthusiast who believes customer experience is at the heart of everything you do. His diverse background includes time working for Healthcare, Education, Logistics, and SaaS companies. He has consulted with C-suite executives ranging from small businesses to Fortune 500 companies throughout North America.
Currently, Mike resides in Madison working as an Account Executive for Zendesk, a service-first CRM company that builds software designed to improve customer relationships. He consults with organizations across Wisconsin in all industries and departments, working to help them map their customer journey and identify gaps to improve upon. He currently holds an MBA, and Bachelor's degrees in both Communications and Psychology. |