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  • Home
  • ABOUT
    • Customer Experience DIfference
    • Faculty & Leadership
    • Academic Overview
  • Individuals
    • Curriculum
    • Online Program
    • Program FAQ
  • Custom Programs

Advisory Committee Member Profile


Michael Baron

Wisconsin Diagnostic Laborastories
Director, Clinical Laboratory Operations
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Areas of Expertise

Customer-Focused Innovation, Customer Experience Functional Alignment, Customer Experience and Change Management
A clinical laboratory operational leader committed to strengthening the clinical operational team within Wisconsin Diagnostic Laboratories.  Mike has 28 years of experience supporting laboratory teams toward achieving success. He has 22 years in the U.S. Army, as an active and Reserve Forces officer, leading Soldiers in various roles, and retiring as a Lieutenant Colonel. He has developed several strategies to achieve a positive work culture and improved operational efficiencies to meet customer needs.

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Contact Us

Jennifer Luedtke - Program Manager
Email: jluedtke@cx.uwp.edu
Phone: 262-597-2088

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