Advisory Committee Member Profile
Matthew DeGroot
Kriete Truck Center - Milwaukee
General Manager |
Areas of Expertise
Customer Experience Strategy, Customer Journey, Principles of Customer Relationship Building, Customer Experience and Change Management
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Starting as a diesel technician in a dealership, I gained experience until I took over as a Shop Foreman. Successful leadership in that role opened the door to a Fleet Manager position with a private fleet. After growing in that role for over seven years I was promoted to Service Manager.
I ran the Service Department of our busiest location for more than three years, earning Service Department of the Year and Dealership of the year two of the three years. Last year, I took over the dealership as General Manager. I have a wife and four kids. We enjoy scuba diving, golfing and riding motorcycles and dirt bikes.
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