Customer Experience at Wisconsin

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  • Home
  • ABOUT
    • Customer Experience DIfference
    • Faculty & Leadership
    • Academic Overview
  • Individuals
    • Curriculum
    • Online Program
    • Program FAQ
  • Custom Programs

Advisory Committee Member Profile


Margaret Swanson

Health System Informatics
Senior Project Manager

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Areas of Expertise

Customer Experience Strategy, Customer-Focused Innovation, Customer Experience and Change Management
Meg is a senior managing consultant, as well as a nursing and informatics leader with over 25 years of experience in healthcare, 20+ years in healthcare information
technology, with an emphasis on Epic and related third-party systems. As a Project Manager and Project Director she is experienced in new implementations, With proven results in overall project leadership, project management, advisory services, and oversight.

Meg’s experience extends beyond information technology and into hospital and clinical operations including clinical and leadership roles in ambulatory, inpatient and perioperative settings.

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Contact Us

Jennifer Luedtke - Program Manager
Email: jluedtke@cx.uwp.edu
Phone: 262-597-2088

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