Customer Experience at Wisconsin

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  • Home
  • ABOUT
    • Customer Experience DIfference
    • Faculty & Leadership
    • Academic Overview
  • Individuals
    • Curriculum
    • Online Program
    • Program FAQ
  • Custom Programs

Advisory Committee Member Profile


Lucia Lesar

Accenture
Managing Director
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Areas of Expertise

Customer Experience Strategy, Customer Journey, Customer First Culture, Customer Experience Functional Alignment, Customer Experience and Change Management
Lucia Lesar serves as Accenture’s Global Practice lead for Oracle CX.  She has over 20 years of experience working for/with large global enterprises in the areas of Customer Experience.  She works with Accenture clients to set their CX strategy and enable their CX capabilities.







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Jennifer Luedtke - Program Manager
Email: jluedtke@cx.uwp.edu
Phone: 262-597-2088

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