Advisory Committee Member Profile
Laura MaslankaBank First
Manager |
Areas of ExpertiseCustomer Experience Strategy, Customer Journey, Customer-Focused Innovation, Customer First Culture, Principles of Customer Relationship Building, Customer Experience Functional Alignment, Customer Experience Analytics, Customer Experience and Change Management
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I hold a Master's degree in Industrial and Organizational Psychology and am currently working in banking. Recently, I was part of an initiative which created a new customer experience platform for our organization. I am focused on creating and maintaining a successful and efficient customer experience.
I enjoy learning from others and working together towards a great customer experience. |