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  • Home
  • ABOUT
    • Customer Experience DIfference
    • Faculty & Leadership
    • Academic Overview
  • Individuals
    • Curriculum
    • Online Program
    • Program FAQ
  • Register & Pay
    • Register Now!
    • Pay Now
  • Custom Programs

Advisory Committee Member Profile


Laura Maslanka

Bank First
Manager

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Areas of Expertise

Customer Experience Strategy, Customer Journey, Customer-Focused Innovation, Customer First Culture, Principles of Customer Relationship Building, Customer Experience Functional Alignment, Customer Experience Analytics, Customer Experience and Change Management
I hold a Master's degree in Industrial and Organizational Psychology and am currently working in banking. Recently, I was part of an initiative which created a new customer experience platform for our organization. I am focused on creating and maintaining a successful and efficient customer experience.

​I enjoy learning from others and working together towards a great customer experience. 

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    CONTACT Laura NOW

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Contact Us

Jennifer Luedtke - Program Manager
Email: jluedtke@cx.uwp.edu
Phone: 262-597-2088

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