Advisory Committee Member Profile
Kristine Zehren
Wacker Neuson Sales America, LLC
Director, Logistics |
Areas of Expertise
Customer Experience Strategy, Customer First Culture, Customer Experience Functional Alignment, Customer Experience and Change Management
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My name is Kris Zehren, Director of Operations at Wacker Neuson, a construction equipment manufacturer located in Menomonee Falls, WI. During my tenure with Wacker Neuson I've been tasked with a variety of process improvements and change management roles. My current role includes supporting the Customer Relationship Management software, enhancing e-Commerce platforms, and managing the customer contact center.
Our strategy puts focus on continued development of a customer centric organization who focuses on reducing internal process inefficiencies and improving overall customer experience. I look forward to collaborating with staff, students, and committee members in my roles as customer experience committee member.
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