Advisory Committee Member Profile
John Baker
E.C. Styberg Engineering Co
President |
Areas of Expertise
Customer Experience Strategy, Customer-Focused Innovation, Principles of Customer Relationship Building, Customer Experience Functional Alignment, Customer Experience Analytics, Customer Experience and Change Management
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I started working as a machine operator at E.C. Styberg Engineering in Racine Wisconsin. Over a number of years, I
worked my way through multiple departments and processes. After 6 years I was promoted to Supervisor. Again, another path of multiple departments and processes. Seven years later I was promoted to manager. With multiple manager positions I was then promoted to VP of Manufacturing. Holding that position for seven years I then became the first non- family President. During this time, I returned to UW Parkside and obtained a BS in Engineering and a minor in Economics. I then took a several year break, raising three children with my wife, I then returned to college and obtained an MBA. After receiving my MBA, several classmates and my wife suggested that I write a book based on my experiences in management, so I did. I wrote two books with the last one being “Conceptual Management.” This book was written for the classroom environment. It covers the knowledge needed to go from a beginning supervisor to a mid-manager. Today my wife and I are very involved with our three children and our four grandchildren.
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