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  • Home
  • ABOUT
    • Customer Experience DIfference
    • Faculty & Leadership
    • Academic Overview
  • Individuals
    • Curriculum
    • Online Program
    • Program FAQ
  • Custom Programs

Advisory Committee Member Profile


Jennifer Irwin

National General Health Insurance
Vice President, Government Affairs & Community Relations
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Areas of Expertise

Customer Experience Strategy, Principles of Customer Relationship Building, Customer Experience Analytics
Jennifer Irwin is the Director of Account Management at National General Health Insurance Company, which provides affordable health insurance options for small to mid-size employers. The team she oversees provides customer service support to members, agents and employers. Previously, she worked as a Product Engagement Specialist and was a top Salesperson within the company.  She graduated with honors from UW-Parkide with a B.A. in Communication and has an MBA from UW-Whitewater.






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Jennifer Luedtke - Program Manager
Email: jluedtke@cx.uwp.edu
Phone: 262-597-2088

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