Customer Experience at Wisconsin

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  • Home
  • ABOUT
    • Customer Experience DIfference
    • Faculty & Leadership
    • Academic Overview
  • Individuals
    • Curriculum
    • Online Program
    • Program FAQ
  • Custom Programs

Advisory Committee Member Profile


Jeff Kelly

OnCourse Learning
VP
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Areas of Expertise

Customer Experience Strategy, Customer Journey, Customer-Focused Innovation, Customer First Culture, Principles of Customer Relationship Building
Strategic leader and entrepreneurial thinker with a strong focus on innovative solutions. Over 18 years of professional leadership experience in product management, financial services, professional education, compliance and risk management.  Builds collaborative teams delivering operational excellence. 

Drive creative, out-of-the-box problem solving to differentiate and develop unique, value-based solutions with a customer-centric strategy.  Lead with a positive attitude and empower teams to drive success.

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Contact Us

Jennifer Luedtke - Program Manager
Email: jluedtke@cx.uwp.edu
Phone: 262-597-2088

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