Advisory Committee Member Profile
Director, Client Services (North America)
Areas of Expertise
Customer Experience Strategy, Customer Journey, Customer-Focused Innovation, Customer First Culture, Customer Experience Analytics, Customer Experience and Change Management
Experienced multilingual MBA Black Belt Six Sigma leader with a demonstrated success history resolving critical business needs in several verticals, industries and countries. Result oriented and passionate about the potential of business and teams she challenges the status quo and leads to determine & implement internal and client solutions to go from good to great.
In 2015 Graziella was named 2015 Young Hispanic Corporate Achievers (YHCA) by HACR . The HACR Young Hispanic Corporate Achievers™ (YHCA) Program recognizes young Hispanics in Corporate America's F500 who have shown exceptional leadership qualities and capabilities within their respective corporations and have demonstrated a commitment to the Hispanic community.
Two times winner of the prestigious "Circle of Stars" award given to top performers at ManpowerGroup (2015 and 2018).
Ms.Vesta is currently Sr.Director of Sales Operations at ManpowerGroup, previously holding several other positions. Prior to ManpowerGroup Graziella was sent by Riu Hotels & Resort from her native Spain to Mexico for several years where she managed teams in several countries ranging from B2B Marketing to Sales with Customer Care.
Graziella moved from Mexico to Milwaukee area but now lives south of Atlanta with her husband Eric and her 2 children, Maxim (5) and Miagrazia (3). Their love for travel has evolved from adventurous (think volcano sledding) to family/kid oriented (Nickelodeon).