Advisory Committee Member Profile
Denis Kreft
Imaginasium
President & CEO |
Areas of Expertise
Customer Experience Strategy, Customer Journey, Principles of Customer Relationship Building
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As President and Co-founder at Imaginasium I'm on a mission to help companies clarify their message, build a culture that believes in the company’s vision, and create marketing that drives customers to action.
Our team at Imaginasium helps you build a consistent customer experience—one that drives business growth and profitability, and generates customer loyalty. That's done by creating understanding of who you are and what you stand for inside your own walls. Then, guided by our Customer Experience Ecosystem framework, we align that story with internal actions and external communications, to help you connect more meaningfully with your customers. Having served in just about every role in the company since starting the firm in 1996 has helped me develop a keen ability to uncover clients' complex business challenges. My key business focus today is ensuring that Imaginasium's customer experience is firing on all cylinders and that we are truly living our vision. My interests outside of work consist of working on being the best husband, father and grandfather that I can be. I'm passionate about family, friends and my faith. I enjoy a good laugh, coaching, mentoring, travel. golf and being outdoors when I'm not complaining about winter.
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