Our Customer Experience Certificate program offers a professional education learning opportunity like no other. You will work with a designated team to address real-world situations. Our faculty includes experienced C-level CX industry experts and noted authors to make challenging concepts easy to understand and implement. You will learn how best in class companies are innovating to deliver memorable customer experiences. The UW-Parkside CX program curriculum will teach you the customer-centric skills needed to lead essential Customer Service initiatives in your organization.
At the program’s conclusion, we’ll deliver your CX Capstone, The Customer Experience Strategic Plan, a blueprint that can be put into effect at your company immediately. You’ll also receive a Professional CX Portfolio of tools and resources for implementation at your organization.
At the program’s conclusion, we’ll deliver your CX Capstone, The Customer Experience Strategic Plan, a blueprint that can be put into effect at your company immediately. You’ll also receive a Professional CX Portfolio of tools and resources for implementation at your organization.
Small ClassesEach program is limited to no more than 35 participants. Many participants are nominated by their companies to attend either individually or with a team of colleagues.
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Engaging & FunFaculty members are leading real-world industry experts. Their presentations and interactive modules make the course engaging and fun. Participation, interaction, and collaboration on problem-solving are highly encouraged.
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Business OUTCOMES!At UW-Parkside we understand the importance of the Customer Experience to your brand. Our program is designed to develop the skills necessary to make you better at your job and to learn practical processes which will help your firm achieve ROI.
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