Advisory Committee Member Profile
Anya Verkhovskaya
Class Experts Group, LLC
President and CEO |
Areas of ExpertiseCustomer Experience Strategy;Customer Journey, Customer-Focused Innovation, Customer First Culture, Principles of Customer Relationship Building, Customer Experience and Change Management
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Throughout her career, Anya Verkhovskaya has worked tirelessly to build highly successful international companies, ground-breaking programs, and pioneering organizations from the ground up. A respected leader and senior executive, Verkhovskaya employs a rare blend of global vision, as well as robust strategic thinking and tactical execution skills to develop organizational mission and overcome obstacles to success to achieve desired goals. Verkhovskaya is known for a decisive yet collaborative leadership style and the ability to bring fresh perspectives while maintaining openness to new ideas. She is a bridge builder, trusted advisor, and inspirational leader whose tireless work ethic and unwavering integrity are the driving forces behind organizational success.
In 1994, she joined Steven Spielberg’s USC Shoah Foundation. Verkhovskaya established and opened new offices in 20 countries, and then recruited and hired more than 1,200 staff in all functional areas. She completed the Herculean task of training interviewers in 26 countries who conducted more than 11,000 interviews with Holocaust survivors and witnesses, a process that took more than three years. In 1999, Anya joined A.B. Data, Ltd. As a Partner, COO, and Member of the Board, she had played a key role in leading the company to its current ranking as one of the premier class action administration companies in the U.S. Verkhovskaya is currently the founder, President and CEO of Class Experts Group, LLC, is a boutique firm that provides Telephone Consumer Protection Act data analysis & expert services, complex litigation support and consumer class action administration. |