Advisory Committee Member Profile
Amy HechimovichAmerican Red Cross
District Collections Manager |
Areas of ExpertiseCustomer Experience Strategy, Customer Journey, Customer First Culture, Principles of Customer Relationship Building
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The most valuable gifts in the world are the gifts of inclusion, kindness, respect, and service to others. Continuously, I explore new opportunities that will assist me in being an inspirational mentor, a caring staff advocate, and studying methods in fostering a caring service excellence focused team of professional blood collection staff. I am an American Red Cross Collections District Manager for the Northcentral Wisconsin District, in the Wisconsin Region.
I am passionate about staff engagement, including morale building techniques to aid in increasing employee retention and assisting in staff increased productivity. My leadership philosophy is to lead with respect, to treat staff with a high level of dignity, and to assist staff on their professional career pathing journey.
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