Customer Experience at Wisconsin

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  • Home
  • ABOUT
    • Customer Experience DIfference
    • Faculty & Leadership
    • Academic Overview
  • Individuals
    • Curriculum
    • Online Program
    • Program FAQ
  • Custom Programs

Advisory Committee Member Profile


Adam Becker

Palmer Johnson Power Systems
Vice President of Operations
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Areas of Expertise

Customer Experience Strategy, Customer-Focused Innovation, Customer First Culture, Customer Experience Functional Alignment, Customer Experience Analytics, Customer Experience and Change Management
Adam has over 10 years of sales and customer service experience. In this time, he has led teams through organizational change focused on delivering a world-class customer experience, namely through the use and optimization of technologies.

At his organization, Palmer Johnson Power Systems, headquartered in Sun Prairie, WI, “We Care About Our Customers” is a Core Value and is woven through the DNA of the company and it’s employees.

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Contact Us

Jennifer Luedtke - Program Manager
Email: jluedtke@cx.uwp.edu
Phone: 262-597-2088

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