Unfortunately, as of December 2022, the Customer Experience Certificate Program offered through UW-Parkside Executive Education is no longer accepting new enrollments. If you have any questions in regard to the Customer Experience Program, please feel free to contact megan@zschool.com 
Excellent customer experience creates brand loyalty, affinity, and drives revenue. The CX Certificate Program offered through UW-Parkside Executive Education, may be one of the most important investments your company can make. Whether you attend the 4-day in-person sessions or join us for 8 modules online, you will learn to understand how customer's feel about your company based on their experiences. You will develop deeper customer insights and learn how to integrate innovative digital methodology that will make your organization stand apart from the competition. The UW-Parkside CX Program for Executives is designed by industry experts and recognized leaders for professionals seeking advanced skills in this fast-growing discipline. Classes feature a hands-on, interactive approach designed to provide the skills required to lead your company’s new customer experience culture. 

The Custom​er Experience Program For Executives

Online, Self-paced Learning
Online Program - Rolling Admission ($4,995)
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  • CX Portfolio & all course materials
  • Interactive projects​
  • 8 Modules

Why The Customer Experience?

See what participants say about The Customer Experience Certificate Program for executives. Learn how to create memorable Customer Experiences across multiple channels to gain a competitive advantage. Reaching this level of expertise is now attainable in as little as our four-day course. Join us through the University of Wisconsin-Parkside.

The Curriculum

The New Customer Experience Certificate Program through the University of Wisconsin-Parkside, is offered as an interactive, 4-day immersion or an 8-week online program. You will learn how to apply the techniques that enable the New Customer Experience innovation. Learn the methodologies employed by top companies as presented by our New Customer Experience industry experts.

What others are saying. . . 

Becoming a CX expert doesn't happen automatically or overnight. It requires on the job training AND taking a course at a reputable university. That's exactly what I did and recommend the same program offered at University of Wisconsin-Parkside. Read about my #CX class experience and how you can differentiate your brand too"... Read More
- Stacy Sherman, MBA, CUA, Customer Experience Leader
My mind was opened up to a whole new way of approaching my team and my clients. I have begun to implement into each and am already noticing a difference.  The way that I view my own customer experiences and those that I provide to others will forever be changed.
- Nicole S.
The exercises and examples provided in this course have helped me build a strong case for my Operations Director to help expand and cross-train our teams, all with the goal to better serve our clientele.
- Diana O.
The course covers theory and findings, but more importantly, it gives the learner the templates, plans and guidance to successfully implement their own program.
- Julienne V.

Just a few of our valued customers...